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Learn2Serve - Responsible Alcohol Server Training

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Course Demonstration
Enrollment & Training
Course Enrollment

 

The "Learn2Serve" course is focused on the issues surrounding responsible practices in selling and serving alcoholic beverages. This course is approximately 4 hours in length including a final certification quiz. Upon completion of the entire course and passing the final quiz, you will receive your Seller/Server Certification. The cost of this course ranges between $25 and $45 depending on the state where you are employed.

The course is divided into seven lessons:

1. Introduction to Alcohol Service:
  Topics include:
 
Alcohol use in the United States
Responsibility as a server
 
Liability     
     
2. How Alcohol Affects the Body:
 
The passage of alcohol through the body
Absorption rate
 
Alcohol’s effects on the brain and behavior
Other factors in intoxication
 
Blood Alcohol Concentration (BAC)
Alcohol and other drug Interactions
     
3. Preventing Intoxication:
  
Keeping an eye on customers
Measuring alcohol in drinks
 
Obvious behavioral cues
Knowing when to cut someone off
 
Customers that hide intoxication
The Weakest Drink: A Challenge of Real World Skills
     
4. How To Refuse Service/Intervention Techniques:
  
Tips for slowing down
Refusing service
 
The Weakest Drink: A Challenge of Real World Skills
     
5. Preventing Disturbances:
  
Maintaining a safe environment
Handling the aggressive
 
Handling the intoxicated
Recognizing alcohol poisoning
 
The Weakest Drink: A Challenge of Real World Skills
 
 
6. Protecting Yourself/Establishment from Liability:
  
Checking ID’s
Incident Documentation Log
 
Recognizing Fake ID’s
Forms of alternative transportation
 
Great Recipes for Non-Alcoholic beverages or “Mocktails”
 
7. State Laws & Regulations:
  
As Appropriate for Each State